National Bank of Kuwait (NBK) now allows customers to file an official complaint through the NBK Mobile Banking App. Through the new service, customers can submit complaints digitally through the NBK Mobile Banking App anytime, anywhere, and to receive a written response within 15 working days. They can also printRead More…
National Bank of Kuwait (NBK) continues to enrich the services provided under NBK Mobile Banking App, aiming to help customers rely on mobile phones for all their transactions. In this context, the bank announces introducing a number of new services and features on the app, mainly including updating Personal informationRead More…
National Bank of Kuwait (NBK) has launched the new NBK Mobile Banking App, enhancing the way NBK Customers fulfill their daily banking needs in a much easier way. The new NBK Mobile Banking App brings a new more personalized comprehensive experience that includes smart design and experience changes resulting inRead More…
National Bank of Kuwait (NBK) hosted the NBK RPA Hackathon, the very first RPA (Robotic Process Automation) hackathon in the region. This online hackathon was in collaboration with Blue Prism, where participants were challenged to improve the bank’s operational efficiencyRead More…
Dell EMC has announced that the National Bank of Kuwait (NBK) has selected Dell EMC’s all-flash storage solutionsRead More…
After decades of using mainframe technology, National Bank of Kuwait wanted a scalable server infrastructure that the IT department could rely on to deliver services to employees and customers. However, because of power capacity issues, it was not feasible for the bank to use hundreds of physical servers. In 2008, National Bank of Kuwait implemented Windows Server 2008 Hyper-V technology, in addition to the Microsoft System Center family of products. It virtualised 75 percent of a portion of its infrastructure (30 physical hosts with 125 virtual machines) and developed a private cloud infrastructure. The bank’s virtualised infrastructure costs 40 percent less than a physical infrastructure, and the licensing costs are 20 percent less. The bank improved its agility and ability to respond to business needs, and it now has an infrastructure that will help support the bank’s growth.Read More…
